Frequently Asked Questions​

We know you may have some questions

create your perfect vacation

everything you need to know before arriving in spectacular Dorset

How can I book the property?

The easiest way to do this is is online. If however, you are having difficulties, please email bookings@keyturnermanagement.co.uk and we will do our best to accommodate you

Can I pay a deposit to secure the property?

Yes, if your booking is more than 10 weeks away, you can secure it with one tenth of the total price, The balance is payable no later than 10 weeks before the start of your holiday

What about insurance or security deposit?

We suggest Towergate Insurance.

If for any reason you do need to cancel we can issue you with a schedule you can present to your insurer. This insurance also covers you for Accidental Damage and personal accident. If you do not have insurance then a security of deposit will be required of £400 returnable within 7 days of departure

harrys rocks
dorset village

When are the property change over days?

We can accommodate most days

What is included?

Bedding and towels are provided for use within the house. You will need to bring your own towels for the spa or beach. Hand soap is provided and an initial loo roll for each bathroom and a starter pack of dishwasher tablets

Can I take an extra person?

At the moment 10 is the absolute maximum the cottage can house. However, an additional infant can be accommodated in a travel cot

Do you accommodate parties including stag and hen dos?

Regrettably not

Do you accommodate pets?

Sorry no

What about smoking?

This is non-smoking accommodation and smoking is not allowed on the premises inside or outside

What are your Arrival and Departure Times?

After 4pm and before 10am

What about cleaning?

We ask that the property is left in the same state of cleanliness and general order as found

Some cool tips you should know

01.

Dorset is for everyone. you can Loads to do whatever your age or interests.

02.

Many Activities and locations are open all year long. it's an amazing experience.

03.

Dorset can offer more than just the well-known tourist spots. Explore the surrounding areas.​

04.

Remember to relax - try to enjoy the rural pace of life and the atmosphere of Dorset.

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Smile and enjoy Dorset. take a long walk around and take it all in.

We have compiled a selection of activities and attractions in the surrounding Dorset area - you can view theme here on our Out & About page

Enjoy a central village location, surrounded by scenic countryside